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Returns Policy

  • Should there be any discrepancy of product(s) delivered, customers can contact us via whatsapp (+6010 206 1697) OR e-mail (info@meds2u.com.my) within 1 day of receiving the goods. Our customer service will advise on the solution(s) accordingly.
  • Please allow up to 7 working days for your inquiry to be processed.
  • Customers will be required to present all possible proofs for claiming a return/refund.
  • Returns will only be accepted if the products delivered are damaged, incorrect or an error made on our end.
  • Due to the perishable nature of our products, we reserve the right to refuse returns if we are not informed of your intention to return prior.
  • Any refunds will be processed within 30 working days from the agreed/confirmation date.
  • Please note that some types of refund(s) may take longer than the other due to the payment gateway system used to make the initial payment.
Customer Account
Contact Info
C-23-02, 3 Two Square,Petaling Jaya, Selangor
+603 7890 3018+6010 206 1697 (whatsapp)

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